The Company
Established in 2000, Pearl Hospitality set out to redefine the hospitality experience in the Southwest region of the United States. Today, we're a leading force in hotel development and management, renowned for our unwavering commitment to quality. Pearl earned its reputation by combining cost controls and meticulous attention to detail in its development projects, while also offering unmatched customer service and guest experience in each of its operating hotels.
With significant in-house design and construction experience, we’re able to maintain higher standards with greater efficiencies through the construction process. By involving our operations team in the design and construction phase, we’re able to dramatically increase the functionality and comfort of our hotels. Pearl’s hotels consistently lead their markets in both financial performance as well as a guest satisfaction. The Company’s turn-key integrated model creates value for its guests, associates, and investors and financial partners.
The Culture
We believe that by investing in the growth of our people, we’re investing in the future growth of our company. This simple yet powerful idea is what sets Pearl apart from other hospitality companies – and what drives our continuing success.
Our company mission statement – “to create leaders” – is an idea we fervently believe in. Every day, we’re creating leaders by challenging individuals to unleash their inner potential and strive for excellence. Each partner, manager, and associate atPearl is continually focused on both personal and professional growth.
We actively develop systems and procedures that reward originality, encourage high standards of integrity and accountability, and create a work environment filled with fun, enthusiasm, and positive energy. Our associates absolutely love working at Pearl, and their pleasure manifests itself in a continuing commitment to delivering nothing but the best.
The Pearl Experience
Building Community
Our company’s foundation is built on “Trust”- having strong and healthy relationships with one another.
We are committed to being a support in each other's lives (personally and professionally).
We challenge each other to have transparent, genuine, and honest relationships with one another.
Greatness
We are committed to always seeking self and team improvement.
We aggressively seek opportunities to creatively grow the business.
We create our own benchmarks for success.
We want to be the best at what we do and perform with excellence at all times.
Integrity
We will stand behind any individual who makes “just and appropriate” decisions, even in the face of oppositions or obstacles.
We do the right thing when no one is looking...every moment.
We value individuals whose actions and thoughts are in alignment.
We build trust with each other by being honest.
Awareness
We value individuals who are in tune with their personal emotions and feelings, as well as those of the people around him/her.
We value individuals who are vigilant of their surroundings and who respond with thoughtfulness.
We value individuals who notice changes in a co-worker’s body language, facial expression, or demeanor, and who act appropriately.
Celebrate
We are opportunistic! We look for ways to appreciate people, to praise people for a job well done, to be positive, and to enthusiastically recognize achievements.
We have fun every day!
Ownership
We proactively take actions to assist our guests and associates and to take care of our assets.
We personally take responsibility for the success and failures for the things around us.
Service
We have a genuine desire to put the needs of other people before our own.
We take care of people. We welcome people into our hotels as our personal guests.
We anticipate needs and exceed expectations by putting our personal inconveniences aside.
We believe that acts of kindness can be carried out through service wows.
Be A Coach
We value a leader who mentors and inspires those around.
We value a leader who can draw out the best in others and one who will genuinely strive to promote their growth.
Creating Leaders
At Pearl Hospitality, we ignite leadership potential. We challenge individuals to discover their strengths and push for excellence. We go beyond just providing careers – we inspire a passion for growth and continuous improvement. Our environment fosters a spirit of fun, enthusiasm, and positive energy, where everyone feels empowered to make a difference.